Enterprise AI Knowledge Management System
AI knowledge management system tailored specifically for enterprise operations
(1)Enterprises want to improve productivity in areas such as sales, marketing, and internal teams. (2)Enterprises want to be able to resolve customer inquiries and issues 24/7. (3)Enterprises are looking for solutions to reduce customer service costs. (4)Enterprises need to create new forms of sales methods and services. (5)Enterprises have a large number of multilingual customers/users. (6)Customer support teams receive a large volume of similar inquiries. (7)Enterprises want to communicate with customers in innovative and creative ways. (8)Enterprises have a vast amount of data that needs to be reused.
NAVI supports external system integration and provides services such as customer support, image generation, AI knowledge management, budget control, copywriting, training, technical architecture explanation, data retrieval, language translation, and presentation generation.
Supports a wide range of knowledge base sources, such as databases, AWS S3, websites, and more.
Integrates Windows AD and Azure AD authentication mechanisms, allowing the setup of different knowledge bases based on data or departmental divisions.
Through LLM token quota management, enterprises can easily manage their usage budget.
Provides 24/7 uninterrupted public cloud maintenance and technical support throughout the year.
Complete retention of conversation records for internal audits, with users able to query historical data.
Provides open APIs for integration with other application systems or services, allowing expansion to various large language models such as Azure OpenAI and AWS Claude3
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Anyone can easily use it and intuitively find the features they need
Through the Open API provided by NAVI, external programs can integrate with NAVI.
For example, with Line, by integrating NAVI through the API, users can ask questions via Line. NAVI handles the content behind the scenes and sends the results back to the user's Line interface, which then delivers the response.
By continuously gathering feedback from customers and testers, NAVI continuously updates and optimizes features and versions. NAVI also keeps updating available LLMs, providing users with more diverse options.